FAQ's
OUR FORMULAS
MADE BY ANIMAL LOVERS FOR ANIMAL LOVERS, OUR ICONIC BUDGE-PROOF FORMULA IS NON-TOXIC, VEGAN, AND 100% CRUELTY FREE.
SHIPPING
OUR GLITTER PASTES ARE NOT ONLY HANDMADE, BUT MADE TO ORDER. THIS ENSURES YOU ARE RECEIVING THE HIGHEST QUALITY AND LONGEST SHELF LIFE. AS A RESULT, PROCESSING TIMES FOR ORDERS ARE 2 TO 4 BUSINESS DAYS, WITH THE EXCEPTION OF PALETTES, WHICH ARE 3 TO 5 BUSINESS DAYS.
PLEASE NOTE THAT PROCESSING TIMES ARE IN ADDITION TO SHIPPING TIMES.
WE DO NOT OFFER INTERNATIONAL SHIPPING AT THIS TIME.
RETURNS & EXCHANGES
BECAUSE OF SAFETY CONCERNS, BEAUTY PRODUCTS (PASTES, PALETTES, ETC) CANNOT BE RETURNED OR EXCHANGED AND ARE CONSIDERED FINAL SALE. ADDITIONALLY, ALL SALE AND CLEARANCE ITEMS ARE ALSO FINAL SALE.
PLEASE REFER TO OUR REFUND POLICY FOR ADDITIONAL INFORMATION REGARDING RETURNS/EXCHANGES.
IS GLITTER EYE-SAFE?
WHILE THE FDA HAS APPROVED GLITTER FOR COSMETIC USE, IT HAS NOT APPROVED IT FOR USE ON EYES SPECIFICALLY. WE HIGHLY RECOMMEND USING CAUTION IF APPLYING PASTES NEAR THE EYE AREA.
THAT SAID, THE PRETTY TRIBE IS NOT RESPONSIBLE FOR HOW THE CUSTOMER USES OUR PRODUCTS, AND WILL NOT BE HELD LIABLE FOR GLITTER PUT NEAR THE IMMEDIATE EYES.
IN THIS DISCLAIMER, THE PRETTY TRIBE HAS EXPLAINED THAT GLITTER USED AROUND THE EYE IS DEEMED RISKY AND WILL NOT BE HELD RESPONSIBLE FOR IMPROPER USE.